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The High Value Board

Our sense of what it means to be a high performing nonprofit Board focus on how well the Board performs—not what it provides. But active and engaged do not always equate to being useful.

Is your Board providing as much value as it can to your organization? Let’s find out. . .

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Five Myths About Nonprofit Boards

We expect nonprofit Boards to render wise decisions, guide strategy and raise money. When they fail to so so, we assume the problem is that they need more—Members, training, engagement. The real problem is unrealistic expectations—myths­­—about what Boards should be doing. What are these myths and why are so destructive?

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Preparing for Financial Uncertainty in 2021

Looking ahead at 2021, income uncertainty is off the charts. The pandemic, recession, stock market volatility, government shortfalls, election and evolving foundation and donor priorities are combining to create as unpredictable a funding environment as we’ve ever seen. With budget planning season fast approaching, many nonprofits have an extraordinary challenge on their hands. Here's what you can do:

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Talking Finances with Your Board

As the COVID-19 pandemic rapidly remakes our world, nonprofits are grappling with the financial turmoil. Unfortunately, many Boards of Directors are poorly positioned to collaborate with staff leadership in guiding their organizations forward. Often, the only time Boards are accustomed to focusing on the future is when they approve a budget. The rest of the year, they look backwards, receiving financial reports for past periods and comparing them to an ever more dated budget. This reinforce a deep divide between what the Board is paying attention to and what is important. Here’s how you can narrow the gap. 

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The Dark Side of Win-Win

The allure of win-win solutions is obvious—decisions that satisfy everyone are better. Until recently, I never questioned the benefits of win-win thinking. I knew it wasn’t always achievable, but I didn’t doubt its desirability. Anand Giridharadas's brilliant book, Winner Takes All, has recently led me to reconsider.

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The Transparency Trap

When staff complain about a lack of transparency, nonprofit leaders commonly respond by promising more.  This rarely works because the perceived lack of transparency is usually obscuring a more significant problem—a lack of trust.  The understandable inclination to increase transparency without confronting the underlying challenge around trust is the essence of the transparency trap.

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Onboarding in Five Dimensions

What explains our chronic failure to effectively onboard nonprofit leaders? Surveys persistently show high levels of ED dissatisfaction with their onboarding processes.* The conventional answer is that Boards of Directors are to blame for failing in their responsibility for onboarding new leaders. This is both true and entirely beside the point.

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Onboarding Your New Staff Leader - How to Identify the Best Approach

Congratulations!  You’ve just hired your next staff leader.  Now it’s time to think about the onboarding. The first few months of the new leader’s tenure will be the cornerstone of both the successes and challenges of the years ahead.  Thoughtful decisions now about what approach to onboarding makes the most sense will have implications far down the road.

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Everyone else gets to have friends. . .

I’ve been reading Ron Friedman’s The Best Place to Work.  The book applies insights from a variety of fields—psychology, neuroscience, economics, anthropology, etc.—to the work place.  The evidence Friedman presents affirms many things that I thought must be true (natural light is a good thing!), but it’s also caused me to reconsider some of my assumptions.  I wish I’d read this book years ago.

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Guiding the Perfectionist Manager

Pity the perfectionist manager!  How can she delegate to staff knowing that they won’t do nearly as good a job as she could? She expects nothing more of her team than she does of herself and yet, time and again, they disappoint.  Not surprisingly, she finds managing to be frustrating and stressful.  Sometimes she acts out.  Pity her team as well!  They aren’t oblivious.  They know they’re being micromanaged and underappreciated.  Sometimes they act out.

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Displeasing the Boss

Having recently joined an organization as COO, I also took on the responsibilities of interim Development Director.  One day, a draft solicitation was sent to me for approval.  I found one sentence confusing and edited it accordingly.  When asked if I wanted to see it again before it went out, I replied that as long as the edit was made, it was good to go.

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